Faq

Most purchases are shipped from our warehouses, to arrive within 4-7 business days. Special conditions sometimes apply to the delivery of oversize items, perishables or merchandise shipped directly from the supplier.

At present, we ship only within the India. If you have bulk requirement, please do contact us and our executive shall revert to you.
To place an order from a foreign country for delivery within the India, please buy online and provide the shipping address in India.
If you wish to place an order but delay its shipment to a later date, please do so through our Customer Service Center.
To place a product in your shopping cart, select size and quantity, and then click the “add to cart” button on the right side of the product detail page. Use the “continue shopping” button to continue browsing, or click “check out” to complete your order. Remember, by clicking the link in the upper right-hand corner of your screen, you may view your shopping cart at any time. This allows you to add, change or delete items whenever you like. Please note: an e-mail address is needed to place an order online. If you do not have an e-mail address, you can place your order with one of our Customer Service Representatives at +91-7792807535.
When you’re ready to complete your order, be sure to review all of the items you’ve placed in your shopping cart. If you decide that you don’t want a particular product, check “Remove“. Be sure to let us know if an item is a gift by checking “Gift.” Once you have all the items you wish to purchase, click the “CHECKOUT” button.
Once you’ve clicked “CHECKOUT“, you’ll need to provide your billing and/or shipping information, (be sure to note: billing address must be entered exactly as it appears on your credit card statement), choose a shipping method, and select your method of payment. We accept Visa, MasterCard, and internet banking for about 22 banks in India. If you’re paying with a credit card, enter the number without spaces or dashes.
Be sure to review all of the information you provided, and make any necessary changes before making the payments. Once you place your order, you will see a confirmation page with your confirmation number. We will send you a confirmation e-mail message when your order ships.
You may view all the orders places by you by logging into “Sign In” link located on the top corner of every page.
We suggest keeping all the information like address, contact numbers etc upto date for best customer service.
A Gift card is a form of online currency which allows a person to shop from a specific website, in this context, from Hatwada.com for a specific amount of time during a limited time frame. These gift cards are generally used by shoppers to gift to somebody so that the person who receives it could shop at a later stage during that limited time frame for which the gift card is valid for redemption.
Gift Cards could be purchased only from www.hatwada.com.
The homepage has a section for gift cards which would lead you to the landing page of the gift cards selection panel. Select the card of your choice and place the order through online payment process of our website.

Go to hatwada.com and select the items you want to purchase. When you are ready to checkout, click “Proceed To Pay”, the same as our regular checkout.

  • Select the “Pay By gift Card” option.
  • Enter your 16-digit voucher number and the corresponding 6-digit PIN number when prompted.
  • If the amount of your e-Gift Voucher (Gift Card) doesn’t cover your order total, you will be prompted to select an additional payment method.

IMPORTANT: Funds will be deducted from your gift Card at the time you place your order. In case of any adjustment or cancellation at a later stage, we will (re)issue funds as credit to your voucher.

All gift Cards expire within six months from the date of their creation.
You can use a maximum of 3 e-Gift Vouchers per order.
  • The gift card can ONLY be redeemed on Hatwada and not on any other shopping portal, either online or offline.
  • Vouchers can be redeemed by selecting the payment mode as Gift Card.
  • These gift cards cannot be used to purchase other gift cards.
  • If the order value exceeds the e-Gift Voucher amount, the balance must be paid by Credit Card / Debit Card / Internet Banking.
  • If the order value is less than the amount of the voucher, the outstanding balance (after deduction of order value) will reflect under the same Gift card.
  • Vouchers and unused balance of Gift card expire six months from the date of issue.
  • Gift card cannot be redeemed for Cash or Credit and are non-transferable.
  • Hatwada.com is not responsible if the Gift card is lost, stolen or used without permission.
  • You can combine and use a maximum of 3 Gift cards per order but cannot be combined with promotional codes.
  • Purchase of Gift cards are not eligible for cashback offers.